Frequently asked questions
Do you ship within the United States?
Yes, we ship to most addresses in the United States. All orders are fulfilled and shipped from China via international logistics partners. Delivery typically takes 7–21 business days after shipment.
Important: All prices exclude import duties, customs fees, and taxes. Customers are responsible for any applicable import duties or taxes charged by U.S. Customs upon delivery.
How long does delivery usually take?
Orders are usually processed within 1–3 business days. After shipment, delivery typically takes 7–21 business days depending on the destination and carrier.
Do you offer free shipping?
Orders with a total value of $100 USD or more qualify for free standard shipping. For orders below $100, a flat shipping fee of $8 USD will be applied at checkout.
What payment method do you accept?
Payments on our website are processed through PayPal, which allows customers to complete purchases using supported payment options within the PayPal platform.
Can I return or exchange an item?
Customers may request a return or exchange within 30 days after delivery. Please contact our support team for a return form and detailed instructions (including the correct return address). You must include the completed return form inside the package. Customers are responsible for the full return shipping cost. We do not provide a prepaid return shipping label.