Payment Policy
Dodel Payment Policy
At Dodel we use Shopify Payments to provide a secure, encrypted, and seamless checkout experience for our customers in the United States.
1. Accepted Payment Methods We currently accept the following payment methods securely at checkout:
- Credit & Debit Cards:
-
- PayPal
- Venmo
Note: Only the payment methods displayed at checkout are available for use.
2. Payment Restrictions We do not accept:
- Cash on Delivery (COD)
- Personal Checks
- Direct Bank Transfers
3. Payment Currency All prices listed on our website and at checkout are charged in Doller (USD – $).
4. When Will I Be Charged?
- Payment Capture: Payment is captured immediately at the time of order placement.
- Confirmation: Once checkout is completed successfully, the full order amount is charged, and an order confirmation email is sent to the customer.
- Processing: Orders are processed only after successful payment confirmation.
5. Payment Security (PCI DSS Compliance) Dodel is hosted on Shopify, which is Level 1 PCI DSS compliant.
- All payment data is transmitted using SSL encryption.
- We do not store, view, or access your full credit card numbers, CVV codes, or banking details.
- All transactions are processed directly by Shopify Payments through secure banking systems.
6. Billing Verification Please ensure your billing information matches the details held by your payment provider. Orders flagged by automated fraud prevention systems may be delayed or cancelled for security reasons to protect cardholders.
7. Refunds Refunds are handled according to our Refund & Return Policy.
- Approved refunds are processed within 7 business days to the original payment method used at checkout.
Business Information
Business Name: Dodel
Business Days: Monday To Friday (9AM to 5PM)
Chat Support: 24/7 Hours
Business Phone: +1 (650)-667-1441
Business Mail:support@dodel.shop
Business Address: 100 NE 95th Street, Miami Shores, FL 33138, United States