Privacy Policy
Last updated: May 08, 2026
Overview
These Terms of Service govern your use of the website https://elunory.com and the purchase of products from Elunory, operated by Lianyungang Jixingle E-commerce Co., Ltd. (“we”, “us”, or “our”).
By accessing or using our website, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Our main operations are based in China. We use this US address for customer support, mail forwarding, and returns while our main operations, team, and product development are based in China.
Use of the Website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the site in any way that violates applicable laws or regulations
- Interfere with or disrupt the security or operation of the site
- Engage in fraudulent activity or attempt to circumvent our security measures
Product Information and Accuracy
We strive to provide accurate product descriptions, images, and pricing. However, colors, sizes, and details may vary slightly due to manufacturing, photography, or display differences. We reserve the right to correct errors in pricing or descriptions without prior notice.
Orders and Payments
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason, including suspected fraud, incorrect pricing, or stock issues.
Payments are processed securely through PayPal. You agree to provide accurate payment and shipping information. All sales are final unless otherwise stated in our Refund Policy.
Shipping and Delivery
Shipping originates from China. Estimated delivery times (typically 7–21 business days to the US) are provided for guidance only and are not guaranteed. Actual delivery may vary due to customs, carrier delays, or other factors.
You are responsible for any import duties, taxes, or customs fees. Please review our Shipping Policy for full details.
Returns and Refunds
Returns and refunds are governed by our separate Refund Policy. Please review it carefully before purchasing.
Intellectual Property
All content on this website (text, images, logos, designs) is owned by Elunory or its licensors and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Limitation of Liability
To the fullest extent permitted by law, Elunory shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products, including but not limited to loss of profits or data.
Our total liability shall not exceed the amount you paid for the specific product in question.
Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of the website.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
Any legal disputes arising from or in connection with these Terms or your use of the website shall be resolved exclusively in the competent courts located in Lianyungang, Jiangsu, China.
We maintain a customer service center in the United States and this US address for customer support, mail forwarding, and returns, while our main operations, team, and product development are based in China.
Changes to Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website after changes constitutes acceptance of the revised Terms.
Contact
Company: Lianyungang Jixingle E-commerce Co., Ltd.
China Address: No. 6 Wudangshan Road, Guanyun County, Lianyungang, Jiangsu 222200, China
US Customer Service Center (Customer Support, Mail Forwarding & Returns):
108 W 39th Street, PMB 2194 Ste 1006, New York, NY 10018, United States
Email: service@elunory.com (Monday - Friday: 9:00 AM - 6:00 PM ET)
Phone: +1 318-316-0042